Com-Paint Pen Kit Diamond White for Ford Cars
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Returns
We do not offer money refund for the products purchased, however a product may be exchanged with another product or loyalty points against the purchase value. Our policy lasts 30 days. If 30 days have gone by since your purchase, we wont be able to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Return or Exchange gets void if
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
- Items like paints, perfumes and similar products can not be returned/exchanged.
- Any item that is returned more than 30 days after delivery.
- Items like paints, perfumes and similar products can not be returned/exchanged.
Right to judge, if the product is applicable for return is with elegantautoretail and the company shall take a call on the request basis the request description and company policies.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your user account within 7-10 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check profile details again.
Then contact our support team, it may take some time before your refund is officially posted.
Sale items (if applicable)
Only regular priced items may be refunded, no sale items would be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged or incase of wrong delivery. If you need to exchange it for the same item, send us an email at support@elegantauto.net we will assist you from there.
Shipping
You may be charged shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Items shipped by you to us for a return shall be considered only if received and verified by our team. We don’t guarantee that we will receive your returned item, return shipment by you if lost during transit shall not be the liability of elegantautoretail.com
Are you tired of those hairline scratches caused by keys, nails or stones? Is there a way that we can fix that without going to a Painter who doesn't do touchup or charges thousands of bucks for repainting the whole panel?
First time in India, manufactured by an Indian Company, Perfectly Shade Matched to your Car Paint. Just Select the Car Model and if your shade is available, your Car Scratches are gone. A kit with all the things that you need to do a good touchup job.
What is a Paint Pen?
A Paint Pen is just like a marker pen through which you can cover the scratches with the perfectly matched High Performance Acrylic Base Paint.
What is there in the Paint Pen Kit?
There is a Color Matched Paint Pen, one tube of specially formulated Com-Cut Abrasive and One Emery Pad 2500 Grit.
Is it easy to use?
Yes, it is just same as writing on a white board, but here you need to follow the steps to get a good finish. Even if you don't, it will still cover the scratches as they won't be visible from more than 1 feet.
Then what are the steps to follow?
Pen Directions
Clean the surface, touchup with Paint Pen, wet sand with emery pad and fnish-off with Com-Cut for a perfect shine. For detailed instructions, please read the back of the Paint Pen Kit Pack or see the online demo video or download the instructions sheet from the downloads section.
Is it one time use or can i use it multiple times?
Of course, you can use it multiple times if you close the Cap properly every time after use so that the Paint doesn't get dried up.
Do you offer any Warranty / Guarantee on the Paint Pen?
Yes, since we cannot control the storage and use of Paint Pen, we offer warranty limited to replacement of the pen upon its failure to dispense paint within 6 months of its manufacture. For more details, please carefully read the Terms and Conditions before placing an order.
The Color of my Car is not listed in your selection menu. When can i get my Paint Pen Kit?
It takes a lot of efforts to Color match the wide variety of Car Shades when so many different shades are existent in the market. Our R&D is trying their best to manufacture and update the shades but it may take a while to complete the list. Hence, you may check out time to time to see if your Color is manufactured or not. At this point of time, we cannot promise you anything, but we will try our best so that your shade is available.
What's my alternative if the Paint Pen in not available in my desired shade?
Yes, you can buy our new Com-Paint Value Pack Kit in your desired shade which can be used on minor as well as major scratches / dents.
Have a question? We can help.
Mon-Sat - 9:30 AM TO 5:30 PM (IST)
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Call or WhatsApp us
+919716262626 -
Email us on support@elegantautoretail.com